Parcel Pick Up
Save time and have your parcel picked up from your home or work. All you need is a scale, tape measure and access to a printer. Just follow the steps below.
1: Decide what is more convenient for you, a home or work pick up. We pick up your parcel by using Canpar Courier. Canpar prioritizes business addresses over home addresses so we recommend having your parcel picked up from your place of work if possible.
2: To get a price quote for a home or work pick up simply email Adam@polimark.com with your Canadian postal code, destination country, parcel weight and dimensions.
3: When you are ready to ship your package fill out a customs form and contact us. We will verify that your customs form is properly filled out before proceeding.
4: Make payment. You can pay via email Interac or credit card over the phone. We recommend email Interac, it is the safest, cheapest and easiest method.
5: We will email you your invoice and shipping label. Simply print your label and attach it to your parcel.
That's it! A driver will be dispatched for your chosen day.
Additional Information For Pick Ups
It is required to have a valid phone number for your recipient. The delivery courier will try and make contact with the recipient TWICE to arrange delivery in Europe. After two attempts the parcel will be returned to a distribution center. Your recipient will have to pay for additional delivery charges.
Attatch your label securely to your parcel, especially if you are shipping a package with a surface that does not bond well with adhesive tape. For example suit cases or ski bags, adhesive tape can come loose in hot or cold weather on these type of materials. Use as much adhesive tape as you need to make sure the label stays on!
Credit card payments have an additional 5% charge, we strongly suggest paying with Email Interac.
The shipping label you attach to your parcel will have a barcode on it. This barcode is the only barcode that can be visible on your parcel. Black out or cover any and all other barcodes.
Our courier picks up parcels Monday through Friday before 4pm. The courier cannot give a specific time for a pick up so it is best to ship from work where you can leave your parcel with reception and forget about it. If you are shipping from home there is an additional charge of $3 for residential addresses.
Our lost parcel insurance covers your parcel once it is in our possession so we do not recommend leaving your parcel outside for the courier driver to pick up.
Scale and measure your parcel accurately. We will hold your parcel until payment is made if your parcel is larger or heavier than what you declared.
You cannot ship liquid or anything with batteries by AIR.
For any additional information please call us at 1-888-888-1186